topic Won't let me top up on minutes in Memberships

Won't let me top up on minutes

lulujude — Mon, 15 Jan 2018 17:48:50 GMT

Hi ran out of minutes and it won't let me top up from saved card just says oops problem with my card information but haven't changed any information
Please help thanks

Re: Won't let me top up on minutes

dalyer — Mon, 15 Jan 2018 18:02:36 GMT

You'll have to contact 48 support so.

See the link in my signature below.

Hope this helps.

Re: Won't let me top up on minutes

dalyer — Mon, 15 Jan 2018 20:17:58 GMT

Did that help at all @lulujude?

Re: Won't let me top up on minutes

lulujude — Mon, 15 Jan 2018 21:51:23 GMT

Thanks for all your help but 48 say it's my card and my bank that declined the transaction
Anybody know how I can set up a different card

Re: Won't let me top up on minutes

dalyer — Mon, 15 Jan 2018 22:31:10 GMT

You didn't need to open a new thread about the same issue:

https://community.48months.ie/t5/Memberships/Register-new-payment-card/m-p/49032/highlight/false#M2401