topic Re: Moving number and keeping credit in Memberships

Moving number and keeping credit

andrearourke — Mon, 18 Dec 2017 18:32:01 GMT

Hi, I have bought a new phone which require's a different son than my old one. I have the new son in my phone now from 48 what I would like to know is if I move keep my old number onto the new son wi

Re: Moving number and keeping credit

andrearourke — Mon, 18 Dec 2017 18:33:43 GMT

Onto the new sim can I also keep my phone credit from old son to new 1

Re: Moving number and keeping credit

dalyer — Mon, 18 Dec 2017 20:37:01 GMT

In this case you should have ordered a replacement rather than a new SIM.

In that case when you activate the replacement SIM it replaces your old SIM and carries over your existing account/number/membership/credit etc.

Change my SIM

Sounds like you ordered a new SIM?

If that's the case then it will not be linked to your existing account/number/membership/credit etc. and you will have to contact 48 support and ask them if they can transfer these over to the new SIM.

See the link in my signature.

Hope this helps.

Re: Moving number and keeping credit

dalyer — Tue, 19 Dec 2017 09:31:14 GMT

Did that help at all @andrearourke?