topic Re: Verified by Visa in Memberships

Verified by Visa

tigerthehorse — Fri, 10 Nov 2017 19:19:02 GMT

I'm having trouble with verified by Visa registering a new card. Something to do with you trying to get 1 cent off card. Can you please the full amount. Regards Joe

Re: Verified by Visa

dalyer — Fri, 10 Nov 2017 19:48:10 GMT

If you're having problems with Verified by VISA then you need to contact your bank/card provider about that as it's they and not 48 who control this.

https://www.visa.ie/products/benefits/verified-by-visa/

Hope this helps.

Re: Verified by Visa

dalyer — Sat, 11 Nov 2017 14:13:36 GMT

Did that help at all @tigerthehorse?

Re: Verified by Visa

tigerthehorse — Sat, 11 Nov 2017 20:25:45 GMT

I did. They told me the opposite and I have to get 48 to accept full amount. Meantime my daughter has no credit

Re: Verified by Visa

dalyer — Sat, 11 Nov 2017 20:35:28 GMT

You'll have to contact 48 support so but I don't see how it's their problem and not Visa's.

Hope this helps.

Re: Verified by Visa

tigerthehorse — Sat, 11 Nov 2017 20:38:09 GMT

Thanks I'll try phoning verified by Visa again before I contact support. It's a strange one! Thanks again

Re: Verified by Visa

dalyer — Sat, 11 Nov 2017 20:51:17 GMT

Lots of vendors do a small (often 1c) test charge to verify a card and then refund it.
I don't know why it causes problems here or why visa seem to think that that's the problem...

Re: Verified by Visa

tigerthehorse — Sat, 11 Nov 2017 20:51:24 GMT

Just phoned them again. Spoke to the manager who said that it's 100% up to 48 to change their requests for 1 cent as that's not acceptable to verified by Visa. Very frustrating

Re: Verified by Visa

dalyer — Sat, 11 Nov 2017 20:52:25 GMT

For what it's worth I have verified by visa enabled on my (PTSB) card and have never had problems with it.

Re: Verified by Visa

tigerthehorse — Sat, 11 Nov 2017 20:54:08 GMT

I usually don't either. I'm with AIB

Re: Verified by Visa

troylac — Mon, 27 Nov 2017 11:34:00 GMT

I'm having the exact same problem (I'm with AIB too).
Was just wondering if they were able to solve the problem for you?

Re: Verified by Visa

dalyer — Mon, 27 Nov 2017 15:25:02 GMT

What did AIB say to you about it?

Re: Verified by Visa

tigerthehorse — Mon, 27 Nov 2017 17:14:13 GMT

Re: Verified by Visa

tigerthehorse — Mon, 27 Nov 2017 17:18:43 GMT

Hi. AIB did nothing and said there was nothing they could do. Eventually I contacted 48 through Facebook messenger and they solved the problem. They suggested trying a different browser or try a different device egg laptop. I tried the laptop first and it worked

Re: Verified by Visa

tigerthehorse — Mon, 27 Nov 2017 17:20:37 GMT

Eg. not egg. **bleep** predictive text