topic DRe: top up voucher in Memberships

top up voucher

sethtilson — Tue, 31 Oct 2017 19:55:59 GMT

Do 48 top up vouchers go out of date?

Re: top up voucher

dalyer — Tue, 31 Oct 2017 20:05:35 GMT

If it doesn't say so on the voucher receipt then I presume not.

But you might need to contact 48 support tomorrow to confirm.

Are you having problems using one?

Hope this helps.

Re: top up voucher

dalyer — Wed, 01 Nov 2017 10:53:48 GMT

Did that help at all @sethtilson?

DRe: top up voucher

sethtilson — Mon, 06 Nov 2017 13:22:26 GMT

Hi Dalyer:

You are correct ... it says nothing on the voucher about an expiry date but it seems that 48 vouchers DO GO OUT OF DATE. I contacted 48 via chat and was told that “everything goes out of date”. When I suggested that the €10 I paid to buy the voucher hadn’t gone out of date I was told I should have used the voucher as soon as I bought it … not helpful.

Thanks for your interest.

Seth

Re: DRe: top up voucher

dalyer — Mon, 06 Nov 2017 13:51:36 GMT

If topup vouchers expire then I would have expected the voucher itself to say something about that or at least the Payzone and/or Omnivend websites to say something about it but they don't seem to:

http://www.payzone.ie/

http://www.omnivend.net/index.html

Maybe the CCCP can advise on whether or not this is legit?

https://www.ccpc.ie/consumers/

Hope this helps.

Edit: I did a quick Google to see what other operators do but it's not obvious - however it looks like some allow 90 days validity while others allow 2 years. Did 48 say how long their vouchers are valid for?

Re: DRe: top up voucher

sethtilson — Mon, 06 Nov 2017 16:47:21 GMT

Hi again:

No, the 48 agent on Chat did not give that information but in fairness I didn’t specifically ask. He just said it was gone.
I wasn’t impressed by the ‘tuff’, ‘what did you expect’ attitude.

Regards …

Seth.