topic Roaming in Memberships

Roaming

katiedoherty — Mon, 30 Oct 2017 19:25:41 GMT

I had the Guido membership a few weeks ago and was abroad and it stopped working after a few days. I had no service and couldn’t even recieve calls or texts. I’m going abroad again in a couple of days and just wanted to make sure this wouldn’t happen again.

Re: Roaming

dalyer — Mon, 30 Oct 2017 19:36:10 GMT

Where were you abroad?

EU or elsewhere?

If it stopped working then perhaps it was a simple case of having used up the allowance balances?

Although I'm not sure that this should impact incoming calls and texts...

You probably need to contact 48 support about this.

I don't think that anybody here on the community forum can offer the guarantee that you're looking for.

Hope this helps.

Re: Roaming

dalyer — Tue, 31 Oct 2017 00:26:02 GMT

Any update @katiedoherty?

Re: Roaming

katiedoherty — Tue, 31 Oct 2017 09:34:58 GMT

Thanks @dalyer I'll contact 48 support asap.