topic Re: Credit in Memberships

Credit

kathleensheils — Tue, 17 Oct 2017 15:48:04 GMT

Text guido to 1745 but still not letting me make a call. Saying I have not enough but credit taken from phone

Re: Credit

dalyer — Tue, 17 Oct 2017 16:17:00 GMT

What does your My 48 account page say about your current membership status, expiry date and allowance and cash balances?

Does it list any "next" membership and start date?

What does your My History page say about recent payments/purchases/topups?

Hope this helps.

Re: Credit

dalyer — Wed, 18 Oct 2017 22:23:17 GMT

Any update @kathleensheils?

Re: Credit

tweesher — Fri, 04 Jun 2021 16:41:50 GMT

Hi, not sure how to actually post anything new! Ive used all of my mobile minutes so added credit to my current membership but when I try to make a mobile call it says I dont have enough credit, any ideas why? thanks

Re: Credit

dalyer — Fri, 04 Jun 2021 19:31:45 GMT

If you have used up your membership call minutes then you need to buy an add-on and not just top-up your cash credit balance.
See here

https://48.ie/my48/addons

Hope this helps.