topic No text allocation in Memberships

No text allocation

plumbob — Sat, 19 Aug 2017 07:05:18 GMT

Changed to Mitch plan money taken yesterday got mobile calls and internet but no text allocation should have got 100

Re: No text allocation

dalyer — Sat, 19 Aug 2017 08:17:54 GMT

What does your My 48 account page say about your current membership status and expiry date, allowance balances and does it list any next membership and start date?

Hope this helps.

Re: No text allocation

plumbob — Sat, 19 Aug 2017 09:54:15 GMT

Paid expires 18th Sep Mitch 48 minutes 15.6 GB data but zero texts

Re: No text allocation

dalyer — Sat, 19 Aug 2017 10:22:13 GMT

Ok thanks.
You'll have to contact 48 support so and get them to look into this for you.
Option 3 here

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: No text allocation

plumbob — Tue, 22 Aug 2017 13:04:18 GMT

Yes thanks text failed to update on new plan sorted in few minutes when I contacted them. Thanks again.

Re: No text allocation

dalyer — Tue, 22 Aug 2017 13:21:30 GMT

That's odd but glad you got it sorted via 48 support.