topic Re: Texting in Memberships

Texting

debbie42 — Wed, 09 Aug 2017 22:44:35 GMT

Hi my daughter added my number to an app which will begin to take €7.50 per month Unless I text "stop" to certain number but 48 won't allow it to send. Is there a top up I can get to allow me text such numbers?? Thanks in advance..

Re: Texting

dalyer — Wed, 09 Aug 2017 23:34:44 GMT

You cannot text to premium SMS 5xxxx numbers on 48.
You need to contact the relevant provider through some other means (phone call, email, Facebook, Twitter etc.) and tell them to stop sending you any texts/unsubscribe you.
If you have problems getting them to comply then you should contact ComReg to complain.

Hope this helps.

Re: Texting

dalyer — Thu, 10 Aug 2017 08:30:15 GMT

Did that help at all @debbie42?

Re: Texting

dalyer — Thu, 10 Aug 2017 08:33:06 GMT

Just wondering, where are they going to take the €7.50 from?
I don't think that they can take it from your 48 account.
Definitely not if you don't keep any cash credit on your account.
Did your daughter give them your bank card details or something?
If so then contact your bank to tell them not to pay.

Hope this helps.