topic Re: Blocked & Deactivated Account, SIM Lost to Abyss in Memberships

Blocked & Deactivated Account, SIM Lost to Abyss

canadianben — Wed, 12 Jul 2017 17:26:30 GMT

I ordered the replacement SIM a full week ago and at this stage I'm not expecting it to arrive. I can't seem to order another one (i.e. I can't do step 1 of the 'change your sim' process again). if I just order a brand new sim unrelated to my existing account I'll lose my membership I think. help?

Re: Blocked & Deactivated Account, SIM Lost to Abyss

dalyer — Wed, 12 Jul 2017 17:34:46 GMT

Don't order a brand new SIM.
Contact 48 support and ask them why the replacement SIM has not arrived yet.

Hope this helps.

Re: Blocked & Deactivated Account, SIM Lost to Abyss

dalyer — Thu, 13 Jul 2017 08:33:13 GMT

Did that help at all @canadianben?

Re: Blocked & Deactivated Account, SIM Lost to Abyss

canadianben — Thu, 13 Jul 2017 12:41:20 GMT

yeah I got onto them today n they're sending another one, thanks!

Re: Blocked & Deactivated Account, SIM Lost to Abyss

dalyer — Thu, 13 Jul 2017 12:43:10 GMT

OK glad you're getting it sorted.