topic Re: Data add on for roaming in Memberships

Data add on for roaming

samsheehan1107 — Thu, 13 Jul 2017 11:55:57 GMT

If I buy the data add on will I be able to use it when roaming?
Thanks

Re: Data add on for roaming

dalyer — Thu, 13 Jul 2017 12:08:42 GMT

Depends - if you are roaming in the EU on a Guido membership then your Guido membership data allowance and/or any data add-on allowance should work:

EU Roaming Update
Roaming & Troubleshooting Guide

If you are roaming anywhere else (rest of Europe/outside EU, North America or Oceania) then data will not work as 48 don't support it other than when roaming in the EU on a Guido membership.

Bear in mind that many people have been having problems getting data working while roaming in the EU on a Guido membership even though it should work.

Also - since you seem to be using an iPhone you should be aware of this issue due to the stupid way that Apple do things - it hits many iPhone users and causes them problems when trying to get even calls and texts working while roaming:

iPhone abroad issue

Hope this helps.

Re: Data add on for roaming

dalyer — Thu, 13 Jul 2017 14:53:08 GMT

Did that help at all @samsheehan1107?

Re: Data add on for roaming

samsheehan1107 — Sun, 16 Jul 2017 11:17:43 GMT

Yes but I'm wondering if the data ADD ON will work. The 1GB for €3. Thank you

Re: Data add on for roaming

dalyer — Sun, 16 Jul 2017 12:36:25 GMT

As I already said the data add-on should work if you are on a Guido membership roaming in the EU.
But not otherwise.
I.e. if you're roaming outside the EU on any membership including Guido or roaming in the EU on a membership other than a Guido membership.
Also many people have been having problems with data while roaming in the EU on a Guido membership even though it should work.

Hope this helps.

Re: Data add on for roaming

dalyer — Sun, 16 Jul 2017 21:06:50 GMT

Did that help at all @samsheehan1107?

Re: Data add on for roaming

samsheehan1107 — Mon, 17 Jul 2017 13:43:54 GMT

Oh yes thanks very much