topic Re: moving number ... not so quick as says in Memberships

moving number ... not so quick as says

umindaugas — Thu, 01 Jun 2017 04:18:38 GMT

Moved number, 10 hours passed.. still not conecteced . number dosent moved, phone without network.

Cant buy plan and I have to go to work today, so all day without network.

Start not good.

Seems this is lie:

"It can take up to three hours to move your number to 48. When you lose your old network signal pop your new 48 SIM in your phone."

Re: moving number ... not so quick as says

dalyer — Thu, 01 Jun 2017 07:10:40 GMT

What time did you submit a request to port your number?

Bear in mind that the 3 hours referred to above is within number office porting hours.

Also if it takes longer than that then you are advised to contact 48 support.

It's all explained here:

How do I keep my old number?

Hope this helps.

Re: moving number ... not so quick as says

dalyer — Thu, 01 Jun 2017 12:47:46 GMT

Did that help at all @umindaugas?

Re: moving number ... not so quick as says

umindaugas — Sun, 04 Jun 2017 17:53:44 GMT

answer looks nice, lets wait for Tueasday

Re: moving number ... not so quick as says

dalyer — Sun, 04 Jun 2017 18:13:54 GMT

What do you mean wait for Tuesday?
48 support/porting work 7 days a week albeit not 24 hours a day.
Has your number still not ported?
Did you contact 48 support back when I originally replied to your post?
If not, why not?
Sometimes there are problems porting numbers and you have to contact support as the FAQ that I linked to above advises.

Hope this helps.

Re: moving number ... not so quick as says

dalyer — Mon, 05 Jun 2017 15:56:23 GMT

Any update @umindaugas?

Had your number ported?

If not did you contact 48 support?

If not why not?

Re: moving number ... not so quick as says

umindaugas — Thu, 08 Jun 2017 05:39:58 GMT

Yes, numbver is moved. Thanks.

Update your FAQ, that if on acc are 2+ numbers, can be issues.

Re: moving number ... not so quick as says

dalyer — Thu, 08 Jun 2017 06:20:45 GMT

Glad you got it sorted.
What was the problem and solution?
What do you mean by "if acc are 2+ numbers"?
That doesn't make sense.
And 48 account/SIM can only be associated with a single number as far as I know.

Re: moving number ... not so quick as says

umindaugas — Thu, 08 Jun 2017 06:23:34 GMT

With Meteor I had 2 numbers on 1 owner. That cost problem with moving number. FAQ says that you can move number in ...how many hours?

Re: moving number ... not so quick as says

umindaugas — Thu, 08 Jun 2017 06:33:17 GMT

p.s. NETWORK IS CRAP!!!!!!! Newer ever had problems before in Dublin. now nobody can reach me in Clonmdalkin (swiming pool), some areas in Tallaght... sometimes no internet in Dublin... seems I did mistake. moving my number. Don't think will be very long with you.

Re: moving number ... not so quick as says

dalyer — Thu, 08 Jun 2017 06:35:29 GMT

But presumably you could only port one number over to your 48 account/SIM?
I've never heard of a single 48 account/SIM having two numbers associated.
The FAQ states the normal estimated timeframe for porting but also says to contact 48 support immediately if it takes longer.
Did you do that?

Re: moving number ... not so quick as says

dalyer — Thu, 08 Jun 2017 06:36:41 GMT

@umindaugas wrote:
p.s. NETWORK IS CRAP!!!!!!! Newer ever had problems before in Dublin. now nobody can reach me in Clonmdalkin (swiming pool), some areas in Tallaght... sometimes no internet in Dublin... seems I did mistake. moving my number. Don't think will be very long with you.

You should contact 48 support about this.