topic Credit in Memberships

Credit

richardthomas — Thu, 06 Aug 2015 06:59:55 GMT

Hi,

Last night, bought the Guido plan, however I was billed twice and and received two plans but I only need and want one. Is there any way of getting reimbursed?

Thanks,

Richard

Re: Credit

dalyer — Thu, 06 Aug 2015 11:38:45 GMT

What does your My History page say about recent payments/topups/purchases?

Copy and past the last few transations if possible.

http://www.48months.ie/my-48/my-history

If you inadvertently purchased additional memberships or add-ons which have not yet started then you can contact 48 support and they should be able to refund/reverse the transaction.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Credit

dalyer — Fri, 07 Aug 2015 12:11:24 GMT

Did that help at all?