topic Re: MMS in Memberships

MMS

quirke66 — Mon, 05 Jun 2017 21:50:05 GMT

How can I send a multi text, ive no MMS

Re: MMS

dalyer — Mon, 05 Jun 2017 23:22:33 GMT

Did you read this?

A little note about picture messaging

Hope this helps.

Re: MMS

dalyer — Tue, 06 Jun 2017 08:05:18 GMT

Did that help at all @quirke66?

Re: MMS

quirke66 — Tue, 06 Jun 2017 09:26:47 GMT

Not really, Im on the Guido but I have credit in my account yet when I try to send a group text it fails ?

Re: MMS

dalyer — Tue, 06 Jun 2017 09:28:55 GMT

Did you read all of the article that I linked to?

Did you check that your internet/APN settingsa are configured correctly for internet and MMS?

Does normal internet access work?

What do you mean by group text?

I thought that the issue was MMS?

Are you sure that this isn't some stupid Apple iMessage issue?

What error message(s) do you get when things fail?

Hope this helps.

Re: MMS

dalyer — Tue, 06 Jun 2017 10:32:26 GMT

As far as I can see group message is an Apple iMessage feature which may "downgrade" to SMS or MMS if non iPhone/iMessage users are included in the recipient list.

https://support.apple.com/en-ie/HT202724

But I'm still not clear what the problem (and error message) is here so it's difficult to advise.

For what it's worth a quick Google throws up many end user problems with using iMessage.

As ever (and as regularly reported here and globally) Apple seem to make it as difficult as possible for people to use their products for some reason.

Hope this helps.

Re: MMS

dalyer — Tue, 06 Jun 2017 14:39:11 GMT

Did that help at all @quirke66?

Re: MMS

quirke66 — Tue, 06 Jun 2017 15:21:15 GMT

I'm not sure, tried to send a group text to 50 friends and it said Sending but didn't change. I had tried sending it using the app Connect 😩 I'll try again using iPhone message app 🤞

Re: MMS

quirke66 — Tue, 06 Jun 2017 15:22:05 GMT

Thanks for all your help so far 👍🏻

Re: MMS

dalyer — Tue, 06 Jun 2017 15:52:38 GMT

Ok - but why do you think that it has something to do with MMS?

And there were no error messages or other clues as to what went wrong?

Re: MMS

quirke66 — Tue, 06 Jun 2017 16:31:58 GMT

Up until this morning, I only had the ability to send SMS. After I following your instructions I now have an MMS option. Does the Guido account allow MMS sending?

Re: MMS

dalyer — Tue, 06 Jun 2017 16:55:32 GMT

Did you read the FAQ that I linked to in my first post?

Any membership "allows" MMS messages to be sent but MMS messages are not covered by any membership or separately purchased add-on allwoances - they must be paid for from cash credit on your account (30c each).

Hope this helps.

Re: MMS

quirke66 — Tue, 06 Jun 2017 18:16:35 GMT

I did thanks, ive credit in my account and I followed all instructions 😩 I will take it into phone shop tomorrow and we'll see from there. Thanks again.

Re: MMS

dalyer — Tue, 06 Jun 2017 19:04:40 GMT

I'm still not really clear what the problem is to be honest...

Re: MMS

dalyer — Wed, 07 Jun 2017 22:00:44 GMT

Any update @quirke66?

Re: MMS

quirke66 — Wed, 07 Jun 2017 23:12:32 GMT

Sorry, ment to get back to u. First problem, too many characters in message - sorted. Second, some incorrect numbers - sorted. Third, difference in how numbers are listed +353, 00353, 085, 086, 083 - Im not sure here as I got replies from half the list so I changed the whole list to 00353********* I will try another mms tomorrow 🤞

Re: MMS

dalyer — Wed, 07 Jun 2017 23:29:09 GMT

I still don't know why you're having these problems and would be inclined to blame the usual Apple stupidity (e.g. with iMessage?) that causes problems for end users.

Re: MMS

quirke66 — Thu, 08 Jun 2017 09:15:31 GMT

You could be right, maybe its time to change my phone ! Decisions, decisions 😝

Re: MMS

dalyer — Thu, 08 Jun 2017 11:22:00 GMT

To be fair I doubt that you need to change your phone over this and it should be possible to get things working.

Re: MMS

quirke66 — Thu, 08 Jun 2017 13:36:27 GMT

That's true, but there are more reasons than this. Time and wallet will tell 😀