https://community.48.ie/t5/Internet/N/m-p/71770#M9605 <P>What exactly do you mean by "not getting the service"?</P> <P>What exactly is/isn't working?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>If that's not working then what happens if you do a manual search for networks?</P> <P>Can you see and connect to 48?</P> <P>If not then what happens? Any error messages?&nbsp;</P> <P>Is your phone unlocked for use on any network?&nbsp;</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>Are incoming/outgoing calls working?</P> <P>Are incoming/outgoing texts working?&nbsp;</P> <P>Is mobile data working?&nbsp;</P> <P>If not then are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Mon, 19 Jan 2026 16:19:34 GMT dalyer 2026-01-19T16:19:34Z https://community.48.ie/t5/Internet/N/m-p/71766#M9601 I have charged my phone with unlimited data but I am not getting the service Mon, 19 Jan 2026 14:32:48 GMT https://community.48.ie/t5/Internet/N/m-p/71766#M9601 VargheseA5811 2026-01-19T14:32:48Z https://community.48.ie/t5/Internet/N/m-p/71770#M9605 <P>What exactly do you mean by "not getting the service"?</P> <P>What exactly is/isn't working?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>If that's not working then what happens if you do a manual search for networks?</P> <P>Can you see and connect to 48?</P> <P>If not then what happens? Any error messages?&nbsp;</P> <P>Is your phone unlocked for use on any network?&nbsp;</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>Are incoming/outgoing calls working?</P> <P>Are incoming/outgoing texts working?&nbsp;</P> <P>Is mobile data working?&nbsp;</P> <P>If not then are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Mon, 19 Jan 2026 16:19:34 GMT https://community.48.ie/t5/Internet/N/m-p/71770#M9605 dalyer 2026-01-19T16:19:34Z