topic Re: I can't pay for the plan in Internet

I can't pay for the plan

OleksandrH3605 — Tue, 25 Nov 2025 12:19:59 GMT

Hello,

I can't pay for my plan using credit.

I get an error (see attached screenshot).

Please check.

Kind regards,

Oleksandr Kisorets

Re: I can't pay for the plan

dalyer — Tue, 25 Nov 2025 12:53:48 GMT

Your screenshot isn't displaying.

What is the error message?

When were you last able to successfully buy a membership plan?

Is your payment card still valid and not frozen via your online banking?

If you need to contact 48 support about this then see the links in my signature below.

Re: I can't pay for the plan

OleksandrH3605 — Tue, 25 Nov 2025 13:03:05 GMT

"Is your payment card still valid and not frozen via your online banking?" - I don't understand you, why did you decide that I pay by card? Did I tell you about this anywhere? I told you that I pay with my credit. I have a credit of 13.02 euros on my balance (48.ie). I don't need to pay by card.

Message - "Oops, Something went wrong. Please contact care."

Re: I can't pay for the plan

dalyer — Tue, 25 Nov 2025 14:18:52 GMT

You'll have to contact 48 support for further assistance with this issue.

Which is what the error message already says.

Re: I can't pay for the plan

OleksandrH3605 — Tue, 25 Nov 2025 14:20:42 GMT

Sorry, Dalyery, this is the first time I've seen 48.ie do something stupid like create a chat community. If you hadn't written about it, I'd have thought you were a 48.IE employee.

I also wrote my texts without any rudeness whatsoever; I simply stated a fact. Sorry Dalyery if this offended you.

Re: I can't pay for the plan

dalyer — Tue, 25 Nov 2025 14:48:42 GMT

> this is the first time I've seen 48.ie do something stupid like create a chat community

I don't understand what you mean.

The Community Forum has existed for many years.

https://48.ie/help

... check out the 48 Community (our favourite spot) for tips and discussions from 48 users.