https://community.48.ie/t5/Internet/Partners-plan-finished-topped-up-30-No-out-calls/m-p/70501#M9259 Partners plan finished. Topped him up by €30 this morning. He can only recieve calls, no outward calls. Why? Sun, 05 Oct 2025 17:30:52 GMT DesmondK4785 2025-10-05T17:30:52Z https://community.48.ie/t5/Internet/Partners-plan-finished-topped-up-30-No-out-calls/m-p/70501#M9259 Partners plan finished. Topped him up by €30 this morning. He can only recieve calls, no outward calls. Why? Sun, 05 Oct 2025 17:30:52 GMT https://community.48.ie/t5/Internet/Partners-plan-finished-topped-up-30-No-out-calls/m-p/70501#M9259 DesmondK4785 2025-10-05T17:30:52Z https://community.48.ie/t5/Internet/Partners-plan-finished-topped-up-30-No-out-calls/m-p/70506#M9260 <P>What do you mean by "topped him up by €30"?</P> <P>Did you add cash credit to his account?&nbsp;</P> <P>That won't be sufficient if he doesn't have an active membership plan.&nbsp;</P> <P>To use services on 48 you need an active monthly membership plan.&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>If he has €30 cash credit on his account but no active membership plan then he needs to use the cash credit to buy a plan in order to be able to make calls, send texts and use mobile data.</P> <P>With no active membership plan he'll only be able to receive calls and texts.</P> <P>If you/he needs to contact 48 support about this then see the links in my signature below.</P> Sun, 05 Oct 2025 19:30:15 GMT https://community.48.ie/t5/Internet/Partners-plan-finished-topped-up-30-No-out-calls/m-p/70506#M9260 dalyer 2025-10-05T19:30:15Z