Internet not working after paying

emiliap4897 — Sun, 29 Jun 2025 13:20:02 GMT

I paid for the plan mobile Internet doesn't work on the website it shows that membership plan has been paid but all data has already been used but I just paid for it today

Re: Internet not working after paying

dalyer — Sun, 29 Jun 2025 13:56:37 GMT

You'll need to provide a bit more information if you want assistance from the Community Forum.

When was mobile data working ok for you last?

Are your APN settings configured correctly?

https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106

If you're on Android then you can text "APN" to 50048 and follow the instructions here to make sure that they are:

https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

Are calls and texts working ok?

What does your My48 account Dashboard say about your current membership plan status and expiry date?

https://48.ie/my48

What does your Transactions page say about your recent payments/purchase?

https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership plans?

https://48.ie/my48/memberships

Are you on the €12.99 unlimited data plan or one of the other legacy plans with a limit in the amount of monthly data provided?

If you need to contact 48 support about this then see the links in my signature below.

topic Internet not working after paying in Internet

Internet not working after paying

Re: Internet not working after paying