topic To use hotspot, phone says to contact carrier in Internet

To use hotspot, phone says to contact carrier

ChristinaC7464 — Tue, 27 May 2025 19:42:03 GMT

According to other posts, hotspot is not disabled by 48, but it works fine on the same phone when I use my old sim.

I have added the APN as directed but still doesn't work.

Re: To use hotspot, phone says to contact carrier

dalyer — Tue, 27 May 2025 19:48:20 GMT

Is this an iPhone?

If so then theis problem is because of the stupid way that Apple does things.

See this post, in particular the section titled "A note about personal hotspot setup on iPhones":

https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

If you need to contact 48 support about this then see the links in my signature below.

Re: To use hotspot, phone says to contact carrier

AaronS6679 — Tue, 27 May 2025 21:16:15 GMT

If it’s iPhone this happens when the Personal Hotspot field is left blank in the APN settings.

Head to Settings > Mobile Service > Mobile Data Network > Personal Hotspot (at bottom) > APN: 48months.liffeytelecom.com

48 should really just tell people to enter this on their main APN help page to make it easier for people.