topic Re: Roaming abroad didnt work in Internet

Roaming abroad didn't work in Spain

LouiseC9197 — Fri, 02 May 2025 11:05:07 GMT

I am the parent of the owner of the 48 phone number. We could not get my son's roaming to work in Spain. We tried to resolve with the faq and video but there is no 48 sim menu on my son's phone.
How can we fix this as we are going abroad again and he needs access to his phone. Thank you

Re: Roaming abroad didnt work

dalyer — Fri, 02 May 2025 11:04:53 GMT

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems:

https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.

Re: Roaming abroad didnt work

LouiseC9197 — Fri, 02 May 2025 12:21:14 GMT

Thank you very much I will try a replacement SIM