https://community.48.ie/t5/Internet/New-plan-and-data-add-on-but-still-no-mobile-data/m-p/68806#M8808 <P>I have a new plan- also put an add on and still no internet. Is there no verbal costomer service helpline instead on texting??</P> Fri, 18 Apr 2025 13:32:42 GMT LisaC7421 2025-04-18T13:32:42Z https://community.48.ie/t5/Internet/New-plan-and-data-add-on-but-still-no-mobile-data/m-p/68806#M8808 <P>I have a new plan- also put an add on and still no internet. Is there no verbal costomer service helpline instead on texting??</P> Fri, 18 Apr 2025 13:32:42 GMT https://community.48.ie/t5/Internet/New-plan-and-data-add-on-but-still-no-mobile-data/m-p/68806#M8808 LisaC7421 2025-04-18T13:32:42Z https://community.48.ie/t5/Internet/New-plan-and-data-add-on-but-still-no-mobile-data/m-p/68807#M8809 <P>Did you ever configure your APN settings?</P> <P>Text "APN" to 50048 and follow the instructions here to do this:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689" target="_blank">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689</A></LI> </UL> <P>Was mobile data ever working before for you?</P> <P>When? What changed on the phone in the meantime?</P> <P>Are calls and texts working OK?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Fri, 18 Apr 2025 13:32:18 GMT https://community.48.ie/t5/Internet/New-plan-and-data-add-on-but-still-no-mobile-data/m-p/68807#M8809 dalyer 2025-04-18T13:32:18Z