topic Re: No 5G on Google Pixel 9 Pro XL in Internet

No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Mon, 26 Aug 2024 19:31:11 GMT

If someone looking for that information, to yes Pixel 9 still has the same issue as others - No 5G.

I've upgraded from Pixel 5, that had the same issue - no 5G.

Contacted a while ago customers service, they told that engineers are working on that ... So seems to me still working.

Logged ticket to 48.ie, contacted Google as well (Pixel has an option in menu to do so).

If everybody who has Pixels here will do the same, might be it will help to push this through...

Re: No 5G on Pixel 9 pro XL

dalyer — Mon, 26 Aug 2024 19:26:14 GMT

Some background in case anybody isn't already aware of the issue:

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Pixel%205g

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Tue, 27 Aug 2024 10:26:55 GMT

Received a new replacement SIM card now. And did a new set of tests.

Pixel 9 Pro XL - still no 5G.

Pixel 4 - NO 5G (that's expected :))

Pixel 5 - NO 5G;

Pixel 8 Pro - NO 5G;

And finally - Pixel 7 Pro on Android 15 beta NO 5G as well.

So do not expect that a new shiny Android 15 will bring to all compatible Pixels 5G on 48.ie

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Tue, 27 Aug 2024 10:34:47 GMT

For information purpose.

Another mobile operator had previously an issue on Pixels + 5G and got it resolved, more information is here:

https://www.boards.ie/discussion/2058179390/google-pixel-5-and-eir-5g

Some technical details (could be possible to make it work with root):

https://www.boards.ie/discussion/comment/118766675/#Comment_118766675

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Tue, 27 Aug 2024 10:37:43 GMT

I'm pretty sure that the SIM card is irrelevant and the problem is and remains that Google don't whitelist the Liffey Telecom/48 PLMN (MCC/MNC) for 5G access in their Pixel firmware. This is covered in the other threads linked from the search results that I posted earlier.

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Tue, 27 Aug 2024 10:44:21 GMT

Tanks, I saw it as an option for that issue and give it a try.

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Thu, 03 Oct 2024 20:44:07 GMT

Just for information. In roaming right now - Iliad Italy and 5G is there. Really surprised to see that.
In settings it shows proximus_be as carrier.

Asked 48.ie support couple of weeks back, got return that they are still working on that ...

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Thu, 03 Oct 2024 21:05:29 GMT

Most likely whatever local network you're using while roaming in Italy is whitelisted by Google for 5G access.

But it remains the case that 48/Liffey Telecom here is Ireland is not so still no 5G access on Google Pixel phones when using 48.

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Thu, 17 Oct 2024 09:10:22 GMT

Just for information a fresh Android 15 didn't resolve that issue. Still LTE only.

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Thu, 17 Oct 2024 09:12:25 GMT

I suspect that the only option would be to install a custom ROM and maybe that will allow 5G connectivity - but that's not really a practical option for most users.

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Mon, 11 Nov 2024 12:31:28 GMT

Another observation.

Austria - A1 mobile operator, again 5G is available.

In settings it shows proximus_be as carrier again.

Re: No 5G on Google Pixel 9 Pro XL

KrzysztofP6236 — Sun, 01 Dec 2024 17:23:26 GMT

Hi, I am a Pixel 6 user and I am not getting 5G connectivity on my phone as well. I reported this issue to customer support on 01/12/2024. The agent acknowledged the problem but could not provide me with a timeline for when it would be resolved.

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Sun, 01 Dec 2024 18:05:15 GMT

It's not going to be resolved until Google issue an update that stops blocking 48/Liffey Telecom for 5G access.

Re: No 5G on Google Pixel 9 Pro XL

KrzysztofP6236 — Mon, 02 Dec 2024 19:21:53 GMT

Sure, I am aware of that. I raised it also with Google. Their advice was to move to another service provider... And 48 advised me that I can use another device which is whitelisted for 5G. From the answers I got I assume that neither Google nor 48 are going to do anything about it.

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Mon, 02 Dec 2024 19:38:23 GMT

48 can't do much about it.

It needs Google to stop blocking access to 5G on 48/Liffey Telecom.

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Thu, 12 Dec 2024 11:25:21 GMT

Looks like the wait is over.

I see 5G now after December update 🙂

Re: No 5G on Google Pixel 9 Pro XL

ViacheslavV7689 — Thu, 12 Dec 2024 16:32:41 GMT

And confirmation:

Got 5G working today, after installed December Pixel features drop

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Thu, 12 Dec 2024 18:24:42 GMT

Yes, see here:

https://community.48.ie/t5/Internet/Google-Pixel-phones-now-Dec-2024-work-with-5G-on-48/td-p/67315

Re: No 5G on Google Pixel 9 Pro XL

dalyer — Thu, 12 Dec 2024 18:37:54 GMT

Yes, see here:

https://community.48.ie/t5/Internet/Google-Pixel-phones-now-Dec-2024-work-with-5G-on-48/td-p/67315