https://community.48.ie/t5/Internet/5G-not-working/m-p/66369#M8024 <P>What make and model of phone is it?&nbsp;</P> <P>Is it 5G enabled?&nbsp;</P> <P>If it's a Google Pixel then 5G probably won't work due to the fact that Google don't whitelist 48/Liffey Telecom for 5G access.&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=Google%20pixel%205g" target="_blank">https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=Google%20pixel%205g</A></LI> </UL> <P>Did 4G mobile data work before now?&nbsp;</P> <P>Did you configure your APN settings correctly?&nbsp;</P> <P>Text "APN" to 50048 and follow the instructions here to ensure that they are configured correctly:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689</A></LI> </UL> <P>Are calls and texts working ok?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Mon, 14 Oct 2024 09:19:30 GMT dalyer 2024-10-14T09:19:30Z https://community.48.ie/t5/Internet/5G-not-working/m-p/66348#M8020 <P>Hi. I paid for the 5g monthly subscription but cannot access 5g on my phone.</P> Mon, 14 Oct 2024 09:19:52 GMT https://community.48.ie/t5/Internet/5G-not-working/m-p/66348#M8020 DiarmaidH8600 2024-10-14T09:19:52Z https://community.48.ie/t5/Internet/5G-not-working/m-p/66369#M8024 <P>What make and model of phone is it?&nbsp;</P> <P>Is it 5G enabled?&nbsp;</P> <P>If it's a Google Pixel then 5G probably won't work due to the fact that Google don't whitelist 48/Liffey Telecom for 5G access.&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=Google%20pixel%205g" target="_blank">https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=Google%20pixel%205g</A></LI> </UL> <P>Did 4G mobile data work before now?&nbsp;</P> <P>Did you configure your APN settings correctly?&nbsp;</P> <P>Text "APN" to 50048 and follow the instructions here to ensure that they are configured correctly:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689</A></LI> </UL> <P>Are calls and texts working ok?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Mon, 14 Oct 2024 09:19:30 GMT https://community.48.ie/t5/Internet/5G-not-working/m-p/66369#M8024 dalyer 2024-10-14T09:19:30Z