topic Can't top up in Internet

Can't top up

ShawnR8379 — Wed, 02 Oct 2024 06:30:05 GMT

Can’t top up my card just got em yesterday

Re: Dublin north

dalyer — Wed, 02 Oct 2024 06:29:42 GMT

How exactly are you trying to do this?

What happens when you try?

Any error messages?

If you're using the app then maybe try the web interface instead - or vice versa.

If you need to contact 48 support about this then see the links in my signature below.

Re: Dublin north

ShawnR8379 — Wed, 02 Oct 2024 08:39:20 GMT

Whenever I try to click on buy plan section it shows that (Sorry you are not allowed to purchase memberships, since you have a Bundle in progress)
And that web page keeps on loading nothing works

Re: Dublin north

dalyer — Wed, 02 Oct 2024 08:47:35 GMT

That's a common sporadic problem that 48 have never explained or, it seems, fixed unfortunately.

https://community.48.ie/t5/forums/searchpage/tab/message?q=Bundle%20progress&noSynonym=false&collapse_discussion=true

You'll have to contact 48 support to get them to look into and fix this for you.

See the links in my signature below.

Re: Dublin north

ShawnR8379 — Wed, 02 Oct 2024 08:56:27 GMT

Okay I’ll try to contact them

Thanks boss