Poor internet and no 5G

JohnS5776 — Mon, 16 Sep 2024 13:49:13 GMT

Poor internet and no 5g, how can I fix it?

Re: Poor internet and no 5G

dalyer — Mon, 16 Sep 2024 15:54:32 GMT

Are calls and texts working ok?

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions here to ensure that they are:

https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

What exactly do you mean by "poor internet"?

What kind of signal strength are you getting?

If you do a few speed tests what sort of speeds are you getting?

Do you know anybody else on 48 in the same area?

What sort of speeds do they get?

You could try a replacement SIM in case the SIM is faulty:

https://48.ie/help/sim-replacement

What make and model of phone do you have?

You need a 5G capable phone to get 5G connectivity.

Unfortunately some or all Google Pixel 5G capable phones will not get 5G because the Google software on the phones doesn't whitelist 48/Liffey Telecom for 5G connectivity.

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=5g%20pixel

If you need to contact 48 support about any of this then see the links in my signature below.

topic Poor internet and no 5G in Internet

Poor internet and no 5G

Re: Poor internet and no 5G