topic Can't access payment section of My48 account to change card in Internet

Can't access payment section of My48 account to change card

DanguoleM8782 — Thu, 29 Aug 2024 08:56:19 GMT

There is a problem, I cannot open payment details in my account and updated it

Re: No open my payment detals

dalyer — Thu, 29 Aug 2024 08:55:35 GMT

Have you tried both the app and the website?

If you can't get to it using either then you'll need to contact 48 support about this.

See the links in my signature below.

Re: Can't access payment section of My48 account to change c

HannahB7025 — Sat, 28 Sep 2024 09:50:25 GMT

I have the same problem and I tried the support but I have to wait for seven working days before they will get back to me. That is my credit card and you have no right to stop me setting up my way of paying. I have also tried the app and I still cannot access my way of payment. In the last fifteen days they have taken €38.97 from me for one account.

Re: Can't access payment section of My48 account to change c

dalyer — Sat, 28 Sep 2024 09:50:03 GMT

See the links in my signature below for other ways to contact 48 support.

Re: Can't access payment section of My48 account to change c

HannahB7025 — Sat, 28 Sep 2024 10:57:58 GMT

Thank you.

Re: Can't access payment section of My48 account to change c

ClaudiaM8497 — Mon, 02 Mar 2026 17:09:18 GMT

Me too

Re: Can't access payment section of My48 account to change c

dalyer — Mon, 02 Mar 2026 17:26:31 GMT

What happens when you try here?

https://48.ie/my48/settings/payment-details

What exactly doesn't work as expected?

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.