topic Re: Does 5G exist? Upgraded a week ago and have not seen 5g in Internet

No 5G access on Google Pixel 8 Pro phone

WayneM7884 — Wed, 24 Jul 2024 16:48:38 GMT

Was on the 10.99 plan. Upgraded to the 12.99 plan for 5g but literally haven't seen a 5g connection yet. Always LTE. On a pixel 8 pro btw.

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

dalyer — Wed, 24 Jul 2024 16:47:50 GMT

Your problem is that Google, in their wisdom, haven't whitelisted 48/Liffey Telecom for 5G access from most or all Pixel phones.

This isn't going to change until/unless Google update their software to allow 5G access from Pixel phones on 48 with a Liffey Telecom APN.

And there's no sign of that happening so far.

See here:

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Google%20pixel%205g

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

WayneM7884 — Wed, 24 Jul 2024 16:57:59 GMT

Ok, cheers. might as we downgrade to the cheaper plan then

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

dalyer — Wed, 24 Jul 2024 21:27:25 GMT

Is that an option once you've bought a €12.99 plan?

I thought it wasn't but maybe I'm thinking of the €7.99 plan or something?

Edit: never mind, I think that this is what I was thinking of...

https://48.ie/legal/terms-and-conditions#29

However, if you switch to another 48 membership (except for the 100GB €10.99) you will not be permitted to switch back to the 100GB €7.99 membership.

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

johnocal — Thu, 08 Aug 2024 13:46:40 GMT

Is there an option to buy the €10.99 option after you try the €12.99?

I have a Pixel 8 phone and didn't know that 48's 5G is not supported on this phone. I don't see an option to get the €10.99 option now.

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

dalyer — Thu, 08 Aug 2024 15:26:54 GMT

If you signed up for the €12.99 plan originally then I don't think that the €10.99 plan is an option.

I think it only appears for users who signed up when it was available originally.

But you'll probably have to contact 48 support for clarification in case I'm mistaken.

See the links in my signature below.

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

denisv — Tue, 20 Aug 2024 13:32:45 GMT

I've actually contacted Google and spent half an hour online with them regarding problem with 5G on Pixel phones, so they did explain me that the problem is actually a provider which is 48, then I contacted the 48 and after some time spent online they didn't want to admit that they have troubles with Pixel phones but then they admitted it and told me that their engineers are working on this problem, i think i believe Google guys

Re: Does 5G exist? Upgraded a week ago and have not seen 5g

dalyer — Tue, 20 Aug 2024 13:55:55 GMT

I wouldn't take what either company's customer support say at face value to be honest.

As far as I can see Google whitelist specific networks for 5G access based on their PLNM (MCC/MNC) and Liffey Telecom/48 isn't one of them.

Google definitely have problems with 5G access on certain networks:

Re: No 5G access on Google Pixel 8 Pro phone

PetrK9094 — Wed, 25 Sep 2024 18:16:16 GMT

I just talked to 48 support today and it is still the same. No support of 5g for pixel phones.

Re: No 5G access on Google Pixel 8 Pro phone

dalyer — Wed, 25 Sep 2024 18:35:38 GMT

The situation isn't going to change until/unless Google issue a software update that whitelists 48/Liffey Telecom for 5G access.

Re: No 5G access on Google Pixel 8 Pro phone

ViacheslavV7689 — Thu, 03 Oct 2024 20:47:38 GMT

No 5 G on Pixel 9 as well:
https://community.48.ie/t5/Internet/No-5G-on-Google-Pixel-9-Pro-XL/m-p/64577#M7540

Until you are not in Roaming 😂

Re: No 5G access on Google Pixel 8 Pro phone

dalyer — Thu, 03 Oct 2024 21:03:25 GMT

> Until you are not in Roaming

What does this mean?