topic Re: Returned from UK and APN wont save in Internet

Returned from UK and APN wont save

DerekL4020 — Mon, 01 Jul 2024 17:39:01 GMT

Roaming worked fine in the UK but on returning home I switched it off and the phone didnt connect to 48. Tried to do it manually and it wouldnt connect. Went through APN and entered settings as on the instruction pages here but when I click Save it does not save it. Ive updated the phones software and also taken care to ensure the APN settings are exactly as instructed with spaces, commas, etc but it still wont save it. The phone is a Xiaomi Redmi 12. Ive tried to manually reconnect to the network just now but it doesnt even find it and it wont let me connect to the 3 network either.

Kind of pulling my hair out at this stage as the APN just wont save and I have no network whatsoever. Anyone got a suggestion of what to try doing?

Re: Returned from UK and APN wont save

dalyer — Mon, 01 Jul 2024 18:03:25 GMT

See here - in particular the section titled "Returned Home?":

https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If that doesn't help then you'll have to contact 48 support for further assistance.

See the links in my signature below.

Re: Returned from UK and APN wont save

DerekL4020 — Tue, 02 Jul 2024 14:02:10 GMT

@dalyer , that solution worked. Once I had refreshed the sim data it then connected to the network again. Thanks a million for your help.

Re: Returned from UK and APN wont save

dalyer — Tue, 02 Jul 2024 20:13:54 GMT

Glad it helped and you got sorted @DerekL4020 🙂