topic Re: Server error every time I try to get data out of safe in Internet https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62794#M7107 <P>If you're using the app then try the website instead - or vice versa.&nbsp;</P> <P>I've released data from the safe successfully recently so it does work.&nbsp;</P> <P>I can't remember if I used the app or the website.&nbsp;</P> <P>If you're using the app then maybe delete it and reinstall it from scratch as there were problems with it in the past month or so.</P> <P>If it continues to give you errors then you'll have to contact 48 support for further assistance.</P> <P>See the links in my signature below.</P> Sat, 13 Apr 2024 19:53:01 GMT dalyer 2024-04-13T19:53:01Z Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62793#M7106 <P>I keep trying to get some GB out of my save I think you can only take up to 5 at a time but every time I try it says error with server, does it actually ever work? I've tried connected to broadband in different places and just won't work please help thanks</P> Sat, 13 Apr 2024 19:51:48 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62793#M7106 SarahJ2776 2024-04-13T19:51:48Z Re: Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62794#M7107 <P>If you're using the app then try the website instead - or vice versa.&nbsp;</P> <P>I've released data from the safe successfully recently so it does work.&nbsp;</P> <P>I can't remember if I used the app or the website.&nbsp;</P> <P>If you're using the app then maybe delete it and reinstall it from scratch as there were problems with it in the past month or so.</P> <P>If it continues to give you errors then you'll have to contact 48 support for further assistance.</P> <P>See the links in my signature below.</P> Sat, 13 Apr 2024 19:53:01 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62794#M7107 dalyer 2024-04-13T19:53:01Z Re: Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62797#M7108 <P>Oh - just tried the app and I get that error:&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240413-205443.png" style="width: 480px;"><img src="https://community.48.ie/t5/image/serverpage/image-id/2205iFB670DD3C9F1D8E2/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240413-205443.png" alt="Screenshot_20240413-205443.png" /></span></P> <P>But it worked via the website:&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/flexi-data" target="_blank">https://48.ie/my48/flexi-data</A></LI> </UL> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240413-205630.png" style="width: 480px;"><img src="https://community.48.ie/t5/image/serverpage/image-id/2206i254138BDE4F9D7EC/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240413-205630.png" alt="Screenshot_20240413-205630.png" /></span></P> Sat, 13 Apr 2024 19:56:56 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62797#M7108 dalyer 2024-04-13T19:56:56Z Re: Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62799#M7109 <P>I uninstalled and reinstalled the app to see if that helps and now I can't even log into it.&nbsp;</P> <P>To be honest I've always found the app useless and flakey and I just use the website instead.&nbsp;</P> <P>As far as I know the only thing that can only be done via the app is sharing data with friends because this depends on everybody using the app.</P> Sat, 13 Apr 2024 20:20:34 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62799#M7109 dalyer 2024-04-13T20:20:34Z Re: Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62801#M7110 <P>Ok, I had to reboot after reinstalling the app and then was able to login.</P> <P>But when I try to unlock data from the safe I still get the server error so it looks like there's a general problem with the app in that respect.&nbsp;</P> <P>Do you'll have to do this via the website instead.</P> Sun, 14 Apr 2024 09:36:25 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62801#M7110 dalyer 2024-04-14T09:36:25Z Re: Server error every time I try to get data out of safe https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62803#M7111 <P>&gt; As far as I know the only thing that can only be done via the app is sharing data with friends because this depends on everybody using the app.</P> <P>Oh, that isn't working either as it happens...</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414-105747.png" style="width: 480px;"><img src="https://community.48.ie/t5/image/serverpage/image-id/2207i687AF83AB4AE66B8/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414-105747.png" alt="Screenshot_20240414-105747.png" /></span></P> Sun, 14 Apr 2024 09:58:59 GMT https://community.48.ie/t5/Internet/Server-error-every-time-I-try-to-get-data-out-of-safe/m-p/62803#M7111 dalyer 2024-04-14T09:58:59Z