https://community.48.ie/t5/Internet/Unable-to-use-free-data-when-abroad/m-p/62790#M7105 <P>What country are you in?</P> <P>There's no "free" roaming data.</P> <P>All paid for membership plans include a roaming data allowance for the EU/UK.</P> <UL> <LI><A href="https://48.ie/help/roaming/using-your-phone-abroad" target="_blank" rel="noopener">https://48.ie/help/roaming/using-your-phone-abroad</A></LI> </UL> <P>In other regions where roaming data is supported you need cash credit on your account to pay for it - and an active membership plan:</P> <UL> <LI><A href="https://48.ie/charges/roaming" target="_blank" rel="noopener">https://48.ie/charges/roaming</A></LI> </UL> <P>If your SIM predates January 2023 then you may need a replacement to avoid roaming issues:</P> <UL> <LI><A href="https://48.ie/help/sim-replacement" target="_blank" rel="noopener">https://48.ie/help/sim-replacement</A></LI> </UL> <P>If you are having roaming problems then check these two threads that may help:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179</A></LI> <LI><A href="https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352" target="_blank" rel="noopener">https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352</A></LI> </UL> <P>If that doesn't help then you'll have to contact 48 support.</P> <P>See the links in my signature below.</P> Thu, 18 Apr 2024 12:12:49 GMT dalyer 2024-04-18T12:12:49Z https://community.48.ie/t5/Internet/Unable-to-use-free-data-when-abroad/m-p/62789#M7104 Hi I cannot use my free data when I’m abroad. I can make calls and receive texts but no data is used. Can you help me to access my free data while abroad thanks. Sat, 13 Apr 2024 09:21:10 GMT https://community.48.ie/t5/Internet/Unable-to-use-free-data-when-abroad/m-p/62789#M7104 MargaretD5762 2024-04-13T09:21:10Z https://community.48.ie/t5/Internet/Unable-to-use-free-data-when-abroad/m-p/62790#M7105 <P>What country are you in?</P> <P>There's no "free" roaming data.</P> <P>All paid for membership plans include a roaming data allowance for the EU/UK.</P> <UL> <LI><A href="https://48.ie/help/roaming/using-your-phone-abroad" target="_blank" rel="noopener">https://48.ie/help/roaming/using-your-phone-abroad</A></LI> </UL> <P>In other regions where roaming data is supported you need cash credit on your account to pay for it - and an active membership plan:</P> <UL> <LI><A href="https://48.ie/charges/roaming" target="_blank" rel="noopener">https://48.ie/charges/roaming</A></LI> </UL> <P>If your SIM predates January 2023 then you may need a replacement to avoid roaming issues:</P> <UL> <LI><A href="https://48.ie/help/sim-replacement" target="_blank" rel="noopener">https://48.ie/help/sim-replacement</A></LI> </UL> <P>If you are having roaming problems then check these two threads that may help:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179</A></LI> <LI><A href="https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352" target="_blank" rel="noopener">https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352</A></LI> </UL> <P>If that doesn't help then you'll have to contact 48 support.</P> <P>See the links in my signature below.</P> Thu, 18 Apr 2024 12:12:49 GMT https://community.48.ie/t5/Internet/Unable-to-use-free-data-when-abroad/m-p/62790#M7105 dalyer 2024-04-18T12:12:49Z