https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62765#M7096 I have credit on my phone topped it up but can't use phone. Can you tell me why things is the case. Thu, 11 Apr 2024 17:30:19 GMT GerryF0229 2024-04-11T17:30:19Z https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62766#M7093 Thu, 11 Apr 2024 17:50:09 GMT https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62766#M7093 GerryF0229 2024-04-11T17:50:09Z https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62764#M7095 Thu, 11 Apr 2024 17:26:51 GMT https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62764#M7095 GerryF0229 2024-04-11T17:26:51Z https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62765#M7096 I have credit on my phone topped it up but can't use phone. Can you tell me why things is the case. Thu, 11 Apr 2024 17:30:19 GMT https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62765#M7096 GerryF0229 2024-04-11T17:30:19Z https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62770#M7094 <P>You mean nothing works? Calls/texts/data?</P> <P>When did they last work?</P> <P>What does your My48 Dashboard say about your current membership plan status, allowance balances and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>What do you mean by "topped up"?</P> <P>What exactly did you purchase?&nbsp;</P> <P>Membership plan? Add-ons? Cash credit?</P> <P>What does your Transactions page say about the recent purchase?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your Buy Plan page list any upcoming membership plan(s)?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank">https://48.ie/my48/memberships</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 11 Apr 2024 17:49:51 GMT https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62770#M7094 dalyer 2024-04-11T17:49:51Z https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62771#M7097 <P>See my reply here and the questions that I've asked to try to clarify matters:</P> <UL> <LI><A href="https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62770/highlight/true#M7094" target="_blank">https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62770/highlight/true#M7094</A></LI> </UL> Thu, 11 Apr 2024 17:52:11 GMT https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62771#M7097 dalyer 2024-04-11T17:52:11Z