topic Re: Can't get 5G on Google Pixel 7 phone in Internet

Can't get 5G on Google Pixel 7 phone

MarkC6197 — Fri, 05 Apr 2024 22:27:20 GMT

Paying €12.99 for the 5g plan . My pixel 7 was bought in Ireland ,it is 5G enabled, I have great 5G service in my area , my cousins xiaomi phone which he also bought in Ireland and is also on 48 is able to get 5G perfectly will sitting right next to me BUT on my Pixel 7 on 48 can not get 5G or even 4G but I can only receive LTE .. What's that all about ,any help ?? I yes my phone is set to receive 5G in settings . Thanks

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Fri, 05 Apr 2024 22:47:43 GMT

It's a Google issue - they haven't whitelisted 48/Liffey Telecom as a valid 5G network.

https://community.48.ie/t5/Internet/5G-on-Xiaomi-but-not-on-Pixel-7/m-p/61783

You should contact Google and ask them why they won't whitelist 48/Liffey Telecom.

Re: Can't get 5G on Google Pixel 7 phone

MartinK5145 — Mon, 08 Apr 2024 10:29:49 GMT

Replying to follow future updates

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Mon, 08 Apr 2024 10:34:39 GMT

If it's an issue that's affecting you then you should maybe also contact Google and ask them why they haven't whitelisted 48/Liffey Telecom as an allowed 5G network.

Re: Can't get 5G on Google Pixel 7 phone

RuthM8507 — Mon, 08 Apr 2024 20:09:23 GMT

I have same issue. Bought a Pixel 6a through the refurbed site here 3 months ago. My phone also only allows the LTE setting even though when I go into the internet settings 5G is selected. I also can't get roaming when I go to the North of Ireland where we have family. It's very frustrating.

I've put the relevant APN settings in via Bot Chat when I moved to 48 at the end of the summer but I've always had issues. Can't seem to get the time to fix it properly

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Mon, 08 Apr 2024 20:37:18 GMT

You're not going to get 5G connectivity/mobile data speeds on your Google Pixel phone until Google whitelist 48/Liffey Telecom as an allowed 5G network.

It's been explained above and in this thread:

https://community.48.ie/t5/Internet/5G-on-Xiaomi-but-not-on-Pixel-7/m-p/61783

Contact Google and ask them why they block certain networks from 5G connectivity even when their phones are SIM free/unlocked for use on any network.

Regarding the roaming issue...

If your SIM predates January 2023 then a replacement may help:

https://48.ie/help/sim-replacement

If you still have problems then check out these threads in case they help:

If they don't then you'll just have to contact 48 support for further assistance.

See the links in my signature below.

Re: Can't get 5G on Google Pixel 7 phone

ConorOS7460 — Fri, 07 Jun 2024 15:52:28 GMT

Following

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Fri, 07 Jun 2024 17:19:02 GMT

@ConorOS7460 wrote:
Following

What do you mean?

Re: Can't get 5G on Google Pixel 7 phone

PeterJ8834 — Mon, 10 Jun 2024 17:07:02 GMT

I'm guessing they mean that they are following this thread dfor any updates in the future as they have the same issue

Re: Can't get 5G on Google Pixel 7 phone

AQEELF9599 — Wed, 16 Oct 2024 11:12:57 GMT

Is this still an issue or is it resolved ?

Problem in getting 5G on Google Pixel 7

AQEELF9599 — Wed, 16 Oct 2024 11:23:03 GMT

I recently move to 48 from eir, on eir it was showing 5G on the same phone while after moving, it is still using the LTE band for 48, i have checked in the settings. Also, i did have the Samsung A54 5G, on that phone, the same sim is showing 5G.

Re: Problem in getting 5G on Google Pixel 7

dalyer — Wed, 16 Oct 2024 11:24:19 GMT

The problem has been discussed several times already.

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Pixel%205g

The issue is that Google Pixel phones don't whitelist 48/Liffey Telecom for 5G access.

Until Google issue a software update that fixes this you won't get 5G on 48 using a Google Pixel phone (at least without installing a third party custom ROM).

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Wed, 16 Oct 2024 11:27:55 GMT

Still the same.

https://community.48.ie/t5/Internet/Problem-in-getting-5G-on-Google-Pixel-7/td-p/66559

Nothing will change until/unless Google issue a software update that whitelists 48/Liffey Telecom for 5G access.

The only other option might be to install a third party custom ROM but that's not a realistic option for most users.

Re: Problem in getting 5G on Google Pixel 7

AQEELF9599 — Sat, 19 Oct 2024 01:00:23 GMT

Hi, Should not be the 48 be the one talking to the company to get it fixed. I have seen few posts, people are having hard time in running 5G on their phones. I have reported this problem to the Google team but 48 team need to officially talk to them to get this sorted out.

I was wondering if someone have tried the manual fix.

Re: Problem in getting 5G on Google Pixel 7

dalyer — Sat, 19 Oct 2024 02:20:26 GMT

I don't know, sorry.

You'll probably have to contact 48 and Google support and ask them?

Re: Problem in getting 5G on Google Pixel 7

dalyer — Sat, 19 Oct 2024 10:13:21 GMT

What manual fix?

The only option that I can see is perhaps installing a custom ROM that doesn't have the limitation that the stock Google ROM has.

But that's not a realistic option for most users.

If you want to know what, if anything, 48 are doing to get Google to address the issue then you'll have to contact 48 support and ask them.

See the links in my signature below.

Re: Can't get 5G on Google Pixel 7 phone

MariuszZ3470 — Fri, 06 Dec 2024 09:45:47 GMT

I can confirm 5g now working on my pixel 8 pro after latest December update

Re: Can't get 5G on Google Pixel 7 phone

dalyer — Fri, 06 Dec 2024 10:41:35 GMT

Hi @MariuszZ3470 - you mean that there was a software update for your phone which, once installed, allows 5G to work on 48? That's great news if that's the case.