topic I topped up my membership but it’s not working in Internet

I topped up my membership but it’s not working

YanniF6821 — Wed, 03 Apr 2024 17:51:55 GMT

I topped up my membership a few days ago and it was fine for the first few hours but then it just stopped working, not just bad but not having any internet.And it wasn’t the signal because I was in my house when it was working and I just turned my phone off and then when I turned it back on it wasn’t working. I checked how much data and I had only used 5 out of my 200gb so I really don’t why it stopped all of a sudden.

Re: I topped up my membership but it’s not working

dalyer — Wed, 03 Apr 2024 18:13:19 GMT

Aw calls and texts working ok?

Is it just mobile data that's the problem?

Are your APN settings configured correctly?

If texts are working then text "APN" to 50048 and follow the instructions:

https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If that doesn't help then you'll have to contact 48 support for further assistance.

See the links in my signature below.