https://community.48.ie/t5/Internet/Roaming-internet-not-working-in-Gran-Canaria/m-p/62479#M7010 <P>Hello I,m in Gran Canaria and the internet is not working</P> Thu, 21 Mar 2024 10:47:58 GMT SenaD8579 2024-03-21T10:47:58Z https://community.48.ie/t5/Internet/Roaming-internet-not-working-in-Gran-Canaria/m-p/62479#M7010 <P>Hello I,m in Gran Canaria and the internet is not working</P> Thu, 21 Mar 2024 10:47:58 GMT https://community.48.ie/t5/Internet/Roaming-internet-not-working-in-Gran-Canaria/m-p/62479#M7010 SenaD8579 2024-03-21T10:47:58Z https://community.48.ie/t5/Internet/Roaming-internet-not-working-in-Gran-Canaria/m-p/62480#M7011 <P>Was mobile data working before your trip?</P> <P>Did you configure your APN settings?</P> <P>Text "APN" to 50048 and follow the instructions:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>Do you have a basic network connection/signal bars?</P> <P>Are calls and texts working?</P> <P>Are these threads of any use?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179</A></LI> <LI><A href="https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352" target="_blank">https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352</A></LI> </UL> <P>If none of this helps then you'll probably have to contact 48 support for further assistance.</P> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 21 Mar 2024 10:47:19 GMT https://community.48.ie/t5/Internet/Roaming-internet-not-working-in-Gran-Canaria/m-p/62480#M7011 dalyer 2024-03-21T10:47:19Z