https://community.48.ie/t5/Internet/Why-don-t-I-have-any-mobile-data-to-use-the-internet/m-p/62114#M6950 <P>Why I don't have any Data to use the internet</P> Sun, 03 Mar 2024 21:52:53 GMT IsmailM3308 2024-03-03T21:52:53Z https://community.48.ie/t5/Internet/Why-don-t-I-have-any-mobile-data-to-use-the-internet/m-p/62114#M6950 <P>Why I don't have any Data to use the internet</P> Sun, 03 Mar 2024 21:52:53 GMT https://community.48.ie/t5/Internet/Why-don-t-I-have-any-mobile-data-to-use-the-internet/m-p/62114#M6950 IsmailM3308 2024-03-03T21:52:53Z https://community.48.ie/t5/Internet/Why-don-t-I-have-any-mobile-data-to-use-the-internet/m-p/62115#M6951 <P>Impossible to say without more information.</P> <P>Did mobile data ever work for you?</P> <P>In not then you probably need to configure your APN settings.</P> <P>Text "APN" to 50048 and follow the instructions.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>If it was working previously and then stopped then maybe you simply used up your membership data allowance and need to buy a data add-on or use Flexi Data to get more data in order to continue using mobile data for the rest of the membership plan month?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114</A></LI> </UL> <P>What does your My48 account Dashboard say about your membership plan status and data balance?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>You need an active membership and a non-zero data balance and your APN settings configured correctly in order to use mobile data.</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Sun, 03 Mar 2024 21:54:10 GMT https://community.48.ie/t5/Internet/Why-don-t-I-have-any-mobile-data-to-use-the-internet/m-p/62115#M6951 dalyer 2024-03-03T21:54:10Z