https://community.48.ie/t5/Internet/Mobile-data-not-working-after-topping-up/m-p/61956#M6912 <P>What exactly do you mean by "topped up"?</P> <P>Membership, cash credit, data add-on?</P> <P>Did mobile data work before now?</P> <P>Are your APN settings configured correctly?</P> <P>If not then text "APN" to 50048 and follow the instructions:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>Do you have an active membership plan with a non-zero data balance?</P> <P>What does your My48 account Dashboard say about your current membership status and expiration date and data balance?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your Buy Plan page list any upcoming memberships?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48/memberships</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Mon, 26 Feb 2024 19:35:46 GMT dalyer 2024-02-26T19:35:46Z https://community.48.ie/t5/Internet/Mobile-data-not-working-after-topping-up/m-p/61954#M6911 <P>i just topped yesterday but i’m unable to use my data</P> Mon, 26 Feb 2024 19:36:36 GMT https://community.48.ie/t5/Internet/Mobile-data-not-working-after-topping-up/m-p/61954#M6911 IsabelleW9971 2024-02-26T19:36:36Z https://community.48.ie/t5/Internet/Mobile-data-not-working-after-topping-up/m-p/61956#M6912 <P>What exactly do you mean by "topped up"?</P> <P>Membership, cash credit, data add-on?</P> <P>Did mobile data work before now?</P> <P>Are your APN settings configured correctly?</P> <P>If not then text "APN" to 50048 and follow the instructions:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>Do you have an active membership plan with a non-zero data balance?</P> <P>What does your My48 account Dashboard say about your current membership status and expiration date and data balance?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your Buy Plan page list any upcoming memberships?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="nofollow noopener noreferrer">https://48.ie/my48/memberships</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Mon, 26 Feb 2024 19:35:46 GMT https://community.48.ie/t5/Internet/Mobile-data-not-working-after-topping-up/m-p/61956#M6912 dalyer 2024-02-26T19:35:46Z