https://community.48.ie/t5/Internet/Can-t-use-WhatsApp-says-I-have-no-GB-left/m-p/61908#M6888 <P>You need an active membership plan and a non-zero data balance on order to use mobile data and connected apps, including WhatsApp, when not on WiFi.</P> <P>Do you have both?</P> <P>What does your My48 account Dashboard say about your membership and data balance status?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>You also need your APN settings configured correctly.</P> <P>Text "APN" to 50048 and follow the instructions if necessary:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>If you've used up your membership plan data allowance before the membership month is up then you need to buy a data add-on or use Flexi Data to get more data for the rest of the membership month.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114</A></LI> </UL> <P>If that doesn't help then please explain your problem more clearly.</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Fri, 23 Feb 2024 12:50:43 GMT dalyer 2024-02-23T12:50:43Z https://community.48.ie/t5/Internet/Can-t-use-WhatsApp-says-I-have-no-GB-left/m-p/61907#M6887 <P>I can't use my Internet it says I have no GB left I don't get it as I updated my subscription</P> Fri, 23 Feb 2024 12:01:09 GMT https://community.48.ie/t5/Internet/Can-t-use-WhatsApp-says-I-have-no-GB-left/m-p/61907#M6887 Veronicao9076 2024-02-23T12:01:09Z https://community.48.ie/t5/Internet/Can-t-use-WhatsApp-says-I-have-no-GB-left/m-p/61908#M6888 <P>You need an active membership plan and a non-zero data balance on order to use mobile data and connected apps, including WhatsApp, when not on WiFi.</P> <P>Do you have both?</P> <P>What does your My48 account Dashboard say about your membership and data balance status?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>You also need your APN settings configured correctly.</P> <P>Text "APN" to 50048 and follow the instructions if necessary:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689" target="_blank" rel="noopener">https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689</A></LI> </UL> <P>If you've used up your membership plan data allowance before the membership month is up then you need to buy a data add-on or use Flexi Data to get more data for the rest of the membership month.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114</A></LI> </UL> <P>If that doesn't help then please explain your problem more clearly.</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Fri, 23 Feb 2024 12:50:43 GMT https://community.48.ie/t5/Internet/Can-t-use-WhatsApp-says-I-have-no-GB-left/m-p/61908#M6888 dalyer 2024-02-23T12:50:43Z