Changed bank card but no data

FabianG6383 — Tue, 19 Dec 2023 23:13:41 GMT

Dear:sir&madam
I just informed you that my bank card changed .i did setup new bank car for further payment.but my phone stil not get data yet
Thank you for your help

Re: Changed bank car for payment

dalyer — Tue, 19 Dec 2023 22:40:18 GMT

Did you register your new card details here?

https://48.ie/my48/settings/payment-details

Did you enable membership auto-renewal?

If you don't have a current membership plan then just buy one manually and then auto-renew will kick in next time:

https://48.ie/my48/memberships

Your My48 account Dashboard will tell you whether or not you have an active membership plan:

https://48.ie/my48

For data to work you need to configure your APN settings correctly:

https://community.48.ie/t5/Internet/No-mobile-data/m-p/60880/highlight/true#M6619

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

They don't generally respond to or act on posts here on the Community Forum so your request to them above will probably not elicit any action on their part.

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Changed bank card but no data

Re: Changed bank car for payment