https://community.48.ie/t5/Internet/Facebook-and-WhatsApp-working-but-all-others-are-not/m-p/60806#M6590 <P>What happens when you try to use other apps?</P> <P>Do other apps work ok when you're on a wi-fi enabled local area network rather than 48 carrier data?</P> <P>If not then it's definitely a local phone/settings issue and nothing to do with the 48 network.</P> <P>Maybe your phone permissions are configured to only allow data access to those two apps for some reason?</P> <UL> <LI>iPhone:&nbsp;<A href="https://support.apple.com/en-ie/guide/iphone/iph3dd5f213/ios" target="_blank" rel="noopener">https://support.apple.com/en-ie/guide/iphone/iph3dd5f213/ios</A></LI> <LI>Android: <A href="https://www.trustedreviews.com/how-to/how-to-prevent-an-app-from-using-data-on-android-4344443" target="_blank" rel="noopener">https://www.trustedreviews.com/how-to/how-to-prevent-an-app-from-using-data-on-android-4344443</A></LI> </UL> <P>If your data connection is working at all then it should work for all connected apps.</P> <P>Are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366</A></LI> </UL> <P>Do you have an active membership with a non-zero data allowance balance?</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 30 Nov 2023 10:03:34 GMT dalyer 2023-11-30T10:03:34Z https://community.48.ie/t5/Internet/Facebook-and-WhatsApp-working-but-all-others-are-not/m-p/60803#M6589 Thu, 30 Nov 2023 07:00:26 GMT https://community.48.ie/t5/Internet/Facebook-and-WhatsApp-working-but-all-others-are-not/m-p/60803#M6589 danpaterson 2023-11-30T07:00:26Z https://community.48.ie/t5/Internet/Facebook-and-WhatsApp-working-but-all-others-are-not/m-p/60806#M6590 <P>What happens when you try to use other apps?</P> <P>Do other apps work ok when you're on a wi-fi enabled local area network rather than 48 carrier data?</P> <P>If not then it's definitely a local phone/settings issue and nothing to do with the 48 network.</P> <P>Maybe your phone permissions are configured to only allow data access to those two apps for some reason?</P> <UL> <LI>iPhone:&nbsp;<A href="https://support.apple.com/en-ie/guide/iphone/iph3dd5f213/ios" target="_blank" rel="noopener">https://support.apple.com/en-ie/guide/iphone/iph3dd5f213/ios</A></LI> <LI>Android: <A href="https://www.trustedreviews.com/how-to/how-to-prevent-an-app-from-using-data-on-android-4344443" target="_blank" rel="noopener">https://www.trustedreviews.com/how-to/how-to-prevent-an-app-from-using-data-on-android-4344443</A></LI> </UL> <P>If your data connection is working at all then it should work for all connected apps.</P> <P>Are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366</A></LI> </UL> <P>Do you have an active membership with a non-zero data allowance balance?</P> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 30 Nov 2023 10:03:34 GMT https://community.48.ie/t5/Internet/Facebook-and-WhatsApp-working-but-all-others-are-not/m-p/60806#M6590 dalyer 2023-11-30T10:03:34Z