topic Re: Disconnected from my48 in Internet

Disconnected from my48

clio162 — Thu, 27 Jul 2023 23:11:03 GMT

Don't know how to reconnect

Re: Disconnected from my48

dalyer — Fri, 28 Jul 2023 09:00:51 GMT

You don't explain what the issue is, how and when it arose, what error messages you're getting etc.

If you haven't bought a membership plan for 6+ months then your account automatically gets suspended.

Maybe that's what happened?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: Disconnected from my48

RadomyrY5174 — Fri, 28 Jul 2023 13:57:27 GMT

Hi. Today was finished my membership plan. And I missed to make top up. I try now many times. But always see: Oops. Something went wrong. We are working on a fix. Check back shortly.
I try it from my Visa - nothing. I send money to my credit balance. So I have money in my48. But I can’t renew my membership.

Re: Disconnected from my48

RadomyrY5174 — Fri, 28 Jul 2023 14:00:53 GMT

Now is new message:
Sim with msisdn (my number) has NO active membership to configure recurrence with code No_current_membership.

Re: Disconnected from my48

clio162 — Fri, 28 Jul 2023 14:07:44 GMT

Re: Disconnected from my48

dalyer — Fri, 28 Jul 2023 15:00:58 GMT

@RadomyrY5174 wrote:
Now is new message:
Sim with msisdn (my number) has NO active membership to configure recurrence with code No_current_membership.

A few people have reported this problem recently.

You'll have to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com