topic Switzerland - no connection in Internet

Switzerland - no connection

NicoleV1165 — Fri, 27 Jan 2023 08:36:37 GMT

Hello all. (This is not internet related but there's forum for connection issues.) I just got back from Switzerland. While there I had no connection at all. I couldn't receive any calls on my 48 phone number. I made sure to have a bit of credit as it's outside the EU, but no avail. Does anyone know why this is and how I can avoid it next time? Freaked out the family when they couldn't reach me.

Re: Switzerland - no connection

dalyer — Fri, 27 Jan 2023 10:12:40 GMT

Did you follow the troubleshooting guide at the time?

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

This may also be relevant...

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/td-p/56352

Re: Switzerland - no connection

NicoleV1165 — Mon, 30 Jan 2023 07:44:53 GMT

Hi, thanks for your response.
Yes I know how to change the settings; I have to do it manually every time I cross a border because I lose Internet right away when I do and leave the network selection on automatic.
My phone would only indicate a 2g connection in Switzerland, and I couldn't find a way to receive calls at all /:.