topic roaming in the UK and Europe can't connect in Internet

roaming in the UK and Europe can't connect

noelkeogh — Tue, 05 Apr 2022 20:15:18 GMT

Re: roaming in the UK and Europe can't connect

dalyer — Wed, 06 Apr 2022 03:24:27 GMT

Lots of people are having problems getting roaming to work.

Check out the many recent threads and/or contact 48 support.

But be warned that many people never managed to get things working.

These links might also be worth checking:

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/td-p/56352

Re: roaming in the UK and Europe can't connect

IshanD5484 — Thu, 07 Apr 2022 08:17:13 GMT

Roaming with 48 sucks to be honest. For me in Netherland, there was no network at all. In Belgium, had a network but no internet connectivity.

Re: roaming in the UK and Europe can't connect

ThiagoF9040 — Thu, 07 Apr 2022 11:18:48 GMT

I gave up 48, I got offline while in Roaming twice and I could not sorted.

Re: roaming in the UK and Europe can't connect

DavidC1194 — Mon, 02 May 2022 10:20:47 GMT

Hi in exact same bind last week in the UK, eventually found this assist URL

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

Specificly:::

Open 48 Sim Menu >> When abroad >> Network selection.

Select Manual
You’ll see 2 options International – Roaming profile and Local Home Profile
Select International – Roaming Profile
Once selected you will see a prompt that says refreshing SIM data
Look at your signal bar, has signal come through

If you don’t connect to the network the first time, then select the option When Abroad > Network Selection > Automatic. Once complete go back and reselect Manual > International Roaming once again.

Re: roaming in the UK and Europe can't connect

Alans7084 — Mon, 08 May 2023 14:54:51 GMT

Works fine in Ireland but not in the UK, I've tried everything 48 help says and the community but it won't connect. Tried automatic connection without success. I even tired manual and get a list of operators and all say forbidden except for Vodafone but selecting that also fails. 48 help is old and every time I try to chat I only ever get a bot. Customer service isn't appauling it is just none existant.

Re: roaming in the UK and Europe can't connect

dalyer — Mon, 08 May 2023 15:55:32 GMT

I guess that you already tried the stuff mentioned in the links that I posted here?

https://community.48.ie/t5/Memberships/My-phone-won-t-work-in-England/m-p/59136#M5057

If it helps at all you can email support at support@48months.zendesk.com or you could try the phone number mentioned on this page:

https://48.ie/legal/code-of-practice

Re: roaming in the UK and Europe can't connect

PatrickJO1998 — Fri, 26 May 2023 11:20:24 GMT

I have found contacting a agent in chat sorted out data problems.

Re: roaming in the UK and Europe can't connect

dalyer — Fri, 26 May 2023 16:06:38 GMT

@PatrickJO1998 wrote:
I have found contacting a agent in chat sorted out data problems.

What was the solution in your case?

It may help others.

Thanks.

Re: roaming in the UK and Europe can't connect

PatrickJO1998 — Wed, 31 May 2023 10:19:57 GMT

Entering correct apn details .

Re: roaming in the UK and Europe can't connect

dalyer — Wed, 31 May 2023 11:34:39 GMT

@PatrickJO1998 wrote:
Entering correct apn details .

Thanks for clarifying.

Re: roaming in the UK and Europe can't connect

LenaH7285 — Sat, 10 Jun 2023 12:32:36 GMT

Me 2

Re: roaming in the UK and Europe can't connect

LenaH7285 — Sat, 10 Jun 2023 12:36:38 GMT

When this must be done? Before go out of Ireland?

Or whe landed in other ue coutry?

Re: roaming in the UK and Europe can't connect

dalyer — Sat, 10 Jun 2023 20:24:51 GMT

@LenaH7285 wrote:

When this must be done? Before go out of Ireland?

Or whe landed in other ue coutry?

When abroad I guess.