topic Mobile data in Internet

Mobile data

shafiquli1246 — Sat, 05 Mar 2022 10:42:40 GMT

I can't use mobile data

Re: Mobile data

shafiquli1246 — Sat, 05 Mar 2022 10:43:39 GMT

Sorry one there to help me

Re: Mobile data

dalyer — Sat, 05 Mar 2022 21:38:06 GMT

Did you configure your APN settings?

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Re: Mobile data

RonanO1656 — Sun, 06 Mar 2022 08:45:30 GMT

Hi,

Hi, I haven't been able to connect to mobile data now for 5 days. I have a Samsung S20 FE. It's worked perfectly on 48 network for the last year. The screen broke on Wed (turned green). I had it replaced, and after inserting the sim the data has never worked. I've spoken to 4 agents and done multiple APN resets. My sim card connects to data in my wife's iPhone. Her Sim card (48 also) is connecting to data in both phones. This seems to be an issue with my device but I don't know what to try next. Can anyone help?

Re: Mobile data

dalyer — Sun, 06 Mar 2022 12:16:15 GMT

Can you clarify... is this correct?

Your SIM in your phone = data doesn't work
Your wife's SIM in your phone = data works
Your SIM in your wife's phone = data works
Your wife's SIM in her phone = data works

If that's the case then I'm not sure that it's a problem with your phone but it's odd.

Maybe try a replacement SIM even if #3 suggests that there's nothing wrong with your SIM.

Do calls and texts work ok with your SIM in your phone?