topic Internet Problem while in Northern Ireland in Internet

Internet Problem while in Northern Ireland

AlanO0905 — Tue, 01 Mar 2022 13:45:28 GMT

Last Friday I drove to Belfast and needed my Google MAps to help me find the place I was visiting. This worked perfectly well when travelling from the South to my destination in Belfast. However, when I wanted to visit another location in Belfast, my Internet connection disappeared. I tried various things but could not get a connection. When I was around the border, the connection came back. Does anyone know why this might have happened ? I checked the APN and the only one listed was "Tesco" rather than "48".

Re: Internet Problem while in Northern Ireland

dalyer — Wed, 02 Mar 2022 12:47:19 GMT

Lots of people have been having problems with roaming data and even just getting a network connection while roaming. Unfortunately I haven't seen any general solution posted so all I can suggest is that you try to get an explanation from 48 support.

Re: Internet Problem while in Northern Ireland

SilviaB5438 — Mon, 07 Mar 2022 11:53:44 GMT

I had this problem too in more than one EU country. My husband's phone (also on 48 with same plan) hasn't been working since the summer when outside RoI. We contacted support and also logged a formal complain. No explanation was given other than it might be your phone or is the host network and 48 is not responsible. A friend had the same issue with another network when in Spain, all settings are correct. I'd say the found a way to block the free roaming.

Re: Internet Problem while in Northern Ireland

dalyer — Sat, 02 Aug 2025 16:44:30 GMT

@SilviaB5438 wrote:
I'd say the found a way to block the free roaming.

For what it's worth, no carrier is allowed to do that in the EU (not sure about UK/NI):

https://www.citizensinformation.ie/en/consumer/consumer_laws/consumer_rights_in_eu.html#:~:text=Under%20the%20'roam%20like%20at,when%20you're%20at%20home.