topic Re: No Mobile Data in Dublin 7 in Internet

No Mobile Data in Dublin 7

AndrewF2751 — Tue, 26 Jan 2021 09:07:17 GMT

3G or 4G Mobile data , Internet not working the last 2 hours in Dublin 7

Re: No Mobile Data in Dublin 7

dalyer — Tue, 26 Jan 2021 09:15:57 GMT

For what it's worth I'm in Stoneybatter and it's working fine right now.

Re: No Mobile Data in Dublin 7

JosephF8440 — Tue, 26 Jan 2021 09:45:18 GMT

None in D12 either.

Re: No Mobile Data in Dublin 7

dalyer — Tue, 26 Jan 2021 09:52:20 GMT

You should both probably contact 48 support.

Re: No Mobile Data in Dublin 7

IevgenP3373 — Tue, 26 Jan 2021 09:59:20 GMT

No Mobile Data in Dublin 22, the same problem

Re: No Mobile Data in Dublin 7

AlanD4651 — Tue, 26 Jan 2021 10:20:20 GMT

No mobile data in Dublin 15. Clearly an issue with several users. Can 48 please confirm when this issue will be resolved.

Re: No Mobile Data in Dublin 7

dalyer — Tue, 26 Jan 2021 10:25:33 GMT

As I mentioned in another thread 48 support generally do not read or reply to posts in the community forum.

Anybody affected by this issue (curiously I'm not and am in D7/D1) should really contact 48 support themselves.

See the link in my signature below.

Hope this helps.

Re: No Mobile Data in Dublin 7

AlanD4651 — Tue, 26 Jan 2021 10:50:09 GMT

I Got support and they have fixed the issue.
I have an android phone and they got me to do the following.
Go into connections / mobile networks / access point names. This was listed as Tesco mobile internet.

They got me to delete this APN and add a new one with the following 2 settings.
(1) Name - 48 internet
(2) APN - 48 months.liffeytelecom.com

Once I saved this I made sure mobile data was turned on and turned wifi off. Mobile data came back on.

Hope this helps others with same issue.
Alan

Re: No Mobile Data in Dublin 7

AoibheannD7795 — Tue, 26 Jan 2021 12:02:14 GMT

That seems to have worked.

Service has been atrocious last 2 days. Our wifi broke and thought I would be grand with my new provider. Calls dropping and texts not sending. Having no internet just topped off the whole experience. In D7 too. Hopefully this fix will improve the whole service.

Re: No Mobile Data in Dublin 7

dalyer — Tue, 26 Jan 2021 12:21:31 GMT

If you ever have problems with internet/data (especially if calls/texts continue to work) then a good first step is to delete any configure internet settings/APNs and reconfigure from scratch to see if that sorts things out:

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlight/true#M12560

Hope this helps.

Re: No Mobile Data in Dublin 7

CarolineH8746 — Fri, 11 Jun 2021 14:36:51 GMT

Is any1 having service issues all week

Re: No Mobile Data in Dublin 7

dalyer — Fri, 11 Jun 2021 15:04:26 GMT

Working fine for me in Dublin 7 right now and all week.
Did it ever work ok for you?
Are your internet/APN settings correct?
Are calls and texts working ok?

Hope this helps.