topic Re: Mobile data not working? in Internet

Mobile data not working?

terpa — Sat, 27 Jun 2015 09:23:22 GMT

It was working yesterday morning then just stopped at lunch time. I noticed at one point that i could only make emergency calls so I rebooted phone and that solved that issue? Any known problems?
Thx

Re: Mobile data not working?

dalyer — Sat, 27 Jun 2015 09:34:23 GMT

No problem with network here (Dublin 1/7).

Did anything change on your phone - e.g. software or app updates, settings changes etc.?

Make sure that your settings are still correct:

http://community.48months.ie/t5/Internet/My-mobile-data-doesnt-work/m-p/35786

Switch off, take the SIM out, GENTLY clean the SIM contacts, reinsert it, switch on, manually scan for networks and connect to 48 if possible.

Do other services work - outgoing/incoming calls and texts?

Are you using a Samsung? If so then some of their phones seem to have a problem whereby the phone spontaneously "forgets" its APN/internet (and other?) settings and these need to be reconfigured. It seems to be a widespread problem globally which you'll see if you Google about it.

Hope this helps.

Re: Mobile data not working?

terpa — Sat, 27 Jun 2015 16:29:14 GMT

I have a samsung!

Thanks for that, have just reconfigured and it working again

Re: Mobile data not working?

dalyer — Sat, 27 Jun 2015 16:33:43 GMT

Had it lost the settings?