topic data usage not accurate in Internet

data usage not accurate

IngridF4098 — Tue, 05 Jan 2021 20:05:47 GMT

ow can I have gone through 99 gigs of data, on old plan I never went over 4 gigs of data..also does not match the usage on my phone that tracks data usage.

Re: data usage not accurate

dalyer — Tue, 05 Jan 2021 20:10:39 GMT

You should contact 48 support and ask them about this given that your normal usage and presumably the usage recorded by your phone are way less than 99GB.
Sounds like a mistake on the 48 side.

Hope this helps.

Re: data usage not accurate

AmieB7679 — Wed, 06 Jan 2021 15:02:01 GMT

Hello recently got 48 membership it’s just internet is not working on my I phone I don’t know if it’s the coverage or my iPhone settings

Re: data usage not accurate

dalyer — Wed, 06 Jan 2021 15:05:33 GMT

Did you configure your internet settings?

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

Re: data usage not accurate

EileenB2453 — Sat, 06 Feb 2021 09:08:54 GMT

This is happening me as well, my router says I have 72 gb of data left and my account says 14gb on 48.ie

Re: data usage not accurate

dalyer — Sat, 06 Feb 2021 11:44:17 GMT

You need to contact 48 support and ask them about this discrepancy.

Hope this helps.

Re: data usage not accurate

EileenB2453 — Sat, 06 Feb 2021 11:52:51 GMT

Contacted them last night said they are sending out data usage email