topic Re: No network in Internet

No network

EndaM0486 — Tue, 13 Oct 2020 09:48:28 GMT

Just recently joined but I have no network or data inside my house. I don't understand because I used to be on Three and it was fine

EndaM0486 — Tue, 13 Oct 2020 09:50:38 GMT

Also is there no customer service on here at all?

dalyer — Tue, 13 Oct 2020 11:24:05 GMT

For data to work you need to configure your internet settings - follow the instructions here:

Are you saying that you have no network signal indoors at all though?

I.e. no bars?

This is the community forum not customer support:

Hope this helps.

EndaM0486 — Tue, 13 Oct 2020 12:26:40 GMT

Did the internet settings yesterday but it works fine when I'm not in the house but inside I get mo bars or data

dalyer — Tue, 13 Oct 2020 12:37:39 GMT

OK - inside your house must be an area of bad coverage for 48 so?

You should contact 48 support in case they can advise.

Hope this helps.

EndaM0486 — Tue, 13 Oct 2020 12:38:24 GMT

Whenever I click for customer support it brings me back to the community forum

dalyer — Tue, 13 Oct 2020 13:17:38 GMT

See here for the options for contacting support:

In case it helps at all there are many free or paid apps that help to show cell strength etc. and diagnose signal problems - e.g.:

Hope this helps.