topic Roaming in Internet

Roaming

gnoone — Fri, 05 Jul 2019 20:28:59 GMT

Hi I am going to France next week. I am on the Don membership, due to run out in August. What is my best option for roaming. Thank you.

Re: Roaming

dalyer — Fri, 05 Jul 2019 21:47:03 GMT

EU roaming only works on Guido.
Your best bet is to contact 48 support and ask them if they can terminate your Don membership prematurely so that you can buy a Guido allowing you to use services while abroad.
You also seem to be using an iPhone in which case this issue due to the stupid way that Apple do things might be relevant:

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Hope this helps.

Re: Roaming

dalyer — Sat, 06 Jul 2019 08:16:59 GMT

Did that help at all @gnoone?

Re: Roaming

gnoone — Sat, 06 Jul 2019 21:19:22 GMT

Sorry about the delay I was working. I can’t contact support at this time so the site says.

Re: Roaming

dalyer — Sat, 06 Jul 2019 23:29:49 GMT

How are you trying to contact 48 support?
What is the exact error message?
If necessary email support@48months.zendesk.com

Hope this helps.

Re: Roaming

gnoone — Sun, 07 Jul 2019 05:09:06 GMT

I’ll try email so, thanks v much.