topic data toaming in Internet

data toaming

leprechaun1111 — Thu, 30 May 2019 16:33:19 GMT

How do you connect to data roaming

Re: data toaming

dalyer — Thu, 30 May 2019 20:27:58 GMT

What do you mean by "connect to data roaming"?
Where are you travelling and what membership do you have?

Re: data toaming

dalyer — Fri, 31 May 2019 06:06:12 GMT

Any update @leprechaun1111?

Re: data toaming

amber102 — Fri, 28 Jun 2019 12:22:31 GMT

Hi there

My daughter has arrived in Budapest and says her 'phone is not working'. She has The Don package. Can she swap (straight away, don't you know!) to The Guido which supports EU roaming assuming that Hungary is in the EU?

Re: data toaming

dalyer — Fri, 28 Jun 2019 13:05:24 GMT

Hungary is indeed EU so Guido will be needed if she wants to be able to use roaming calls/texts/data.
She will need to contact 48 support and ask them if they can terminate her existing Don membership prematurely so she can buy an use a Guido membership immediately.
This can't be done through the regular website, only via support.
See the link in my signature below for contacting support.

Hope this helps.

Re: data toaming

dalyer — Fri, 28 Jun 2019 15:25:27 GMT

Did that help at all @amber102?