topic Data switched to roaming but not abroad in Internet

Data switched to roaming but not abroad

aprilrose — Mon, 12 Nov 2018 20:52:53 GMT

A few weeks ago my data switched to 'R' and is no longer working saying that I need to switch on roaming. I am not abroad and roaming is not an add on I have nor need. How can this be resolved? I have tried rebooting.

Re: Data switched to roaming but not abroad

dalyer — Mon, 12 Nov 2018 21:10:47 GMT

You need roaming enabled for data to work on 48.
48 is a virtual network and most phones think that they're roaming while on it.
Just enable it.
You can't incur additional charges even if your phone warns that you may.

Hope this helps.

Re: Data switched to roaming but not abroad

dalyer — Mon, 12 Nov 2018 21:12:16 GMT

It's nothing to do with add-ons.
You just need to enable the roaming option in your phone's settings.

Re: Data switched to roaming but not abroad

aprilrose — Tue, 13 Nov 2018 17:25:59 GMT

Thanks this worked!

Re: Data switched to roaming but not abroad

dalyer — Tue, 13 Nov 2018 19:11:13 GMT

Great, glad it helped.
It can be a bit confusing that you need roaming enabled on a "virtual" network such as 48 but that's just the way it works.
Same on other virtual networks such as Tesco, Lyca etc.
As I mentioned some phones will warn about potential additional charges when you enable data roaming but you can safely ignore this warning on 48.